Private car owners would usually find themselves with enough help in the event of a roadside accident or breakdown. They generally have a network of service providers to rely on. These they can call their own because they have paid upfront for the rapid response service. The network on which private car owners depend on is usually a collaboration, one you could also call a good team effort.
But perhaps for commercial fleet owners it becomes a lot more challenging. Fleet owners can be characterized quite widely, from the small company owner to one that specializes in cross-state or cross-country delivery services, managing in turn, a variety of commercial vehicles, from the small-sized delivery vans that would usually zip across town, to the megaton trucks that are primarily hauling goods over long distances.
The nature of these truck or van deliveries should expect general wear and tear. Fleet maintenance, therefore, needs to be efficiently timed and of course, always well-managed. A done task easily ticked off the risk management check-sheet, you would have thought. Of course, it is never quite clear, cut and dried as that. Because five hundred miles beyond the city limits, who are you going to call in a hurry?
If that company’s fleet is within striking distance, specialized commercial vehicle roadside assistance could be just the tonic. It deals only with trucks and vans. It has a repair toolkit at the back of its own roadside assistance trucks, all specially equipped in the event that the breakdown has been that thorough and the commercial vehicle in question now has to be towed away for workshop repairs. Costs to the company could also be streamlined and reduced as a result of contracting in a specialized unit for the long-term.